Ensuring customers receive excellent service at all times, by:
- Acknowledging customers as they enter the store.
- Always prioritising customers over any other tasks.
- Interacting with customers in a friendly and polite way.
- Answering customer’s queries.
- Accessing information requested by customers.
- Offering information, and individual guidance, helping customers to choose remedies through learning about their own healing process and by self-discovery.
- Dealing with any customer complaints in an efficient manner, and seeking the support of the Store Manager or Assistant Store Manager if necessary.
- Efficiently carrying out sales transactions using the tills, and always following the correct procedures.
- Completing stock transfers as requested by the Shop Manager.
- Answering telephone calls in a helpful, efficient and appropriate manner.
- Maintain a high level of appearance/dress and personal hygiene at all times.
To apply for any of the positions above please email your CV and covering letter to firstname.lastname@example.org