UK Delivery is FREE on all standard orders over £15.00 (this applies to website orders only) with the exception of orders for Organic Beers, Wines or Spirits and heavy sports nutrition products where a standard charge will apply based on the weight of the item(s). A standard charge of £3.00 applies on orders for UK delivery that are under £15.00.
We set a standard weight for certain cases of Organic Beers, Wines or Spirits, and a standard weight for large tubs of sports nutrition products which are based on £6.00 for under 5kg or £10 for over 5kg. When placing your order the weight of those items where a standard posting charge is applicable will show in your basket, and the shipping charge will show once you confirm and proceed to the payment section.
We use a variety of methods to deliver your order. Small parcels and inexpensive items are sent by 1st class post. Orders over £100 are sent by Royal Mail Recorded Delivery. Orders over £250.00 are sent by Royal Mail Special Delivery. Heavy, Large or perishable goods are delivered by Courier.
Please note that some parcels are too large to be posted through your letterbox and if you are not home at the time, may be left with a neighbour or taken back to the post office for you to collect, in which case your Postman should leave a card. Parcels sent by Royal Mail Recorded Delivery or Special Delivery, and parcels sent by Courier will require a signature when delivered. A card should be left by Royal Mail or the Courier to inform you of an attempt to deliver if you are not at home.
We welcome our overseas customers and are happy to arrange for delivery to an address outside of the United Kingdom. We send our international orders by International Recorded or Airsure. The following delivery charges will apply to delivery of orders to an address outside of the United Kingdom.
Delivery to addresses outside of the United Kingdom may take up to seven working days from the date of despatch. In addition to the standard delivery charges listed below, additional delivery charges may apply to orders that weigh more than 2kg. If this applies to your order we will contact you by email to inform you of the additional
Please check any restrictions, duties, taxes and any other fees that are collected from
your country before you place the order, Revital LTD will not be responsible for any of
the above Duties and Fees. Please check whether your products are legally permitted in your country before you place an order, Revital LTD will not be responsible in the event the requested products are detained and confiscated by foreign customs.
For our International customers, please call us on +44 208 845 4118 if you require any further information. Or email us at email@example.com
INTERNATIONAL DELIVERY CHARGES
Europe *See list of countries
1 Item = £7.00 2 Items = £9.00 Per Item After = £2.50
Zone 1 *See list of countries
1 Item = £9.00 2 Items = £11.00 Per Item After = £4.00
Zone 2 *See list of countries
1 Item = £10.00 2 Items = £12.50 Per Item After = £5.00
Order Processing & Delivery Information
Please allow up to five working days for delivery of your order to a UK address (please see International Delivery for delivery to an address outside of the UK). Where possible we aim to despatch your order from our warehouse within 24 hours (on week days and subject to stock availability). If there is to be any considerable delay in dispatching your order you will be contacted by email to the email address you provided when placing your order. We cannot be held responsible if the email address you provided when placing your order is incorrect, if your email is down, or for late delivery due to bank or public holidays or postal strikes.
During the check-out procedure you must specify a legitimate delivery address, and we will arrange for delivery of your order to the address specified by you during the check-out procedure. For security purposes and fraud prevention during the check-out procedure the name and address specified on your first order must be the name and address of the card holder. We cannot be held responsible if your order is cancelled
or delivery of your order delayed due to this information being incorrect. If you require a separate delivery address or incur any problems during the check out procedure, please contact our customer service team on 0870 366 5729 from the United Kingdom, or +44 208 845 4118 from outside the United Kingdom.
If you do not supply adequate delivery instructions or if delivery is refused, we may cancel your order and retain the products. In this event we will refund you the price of the products, but the delivery charges incurred are non-refundable. If you have any problems with your delivery or the products you have received, you must notify us in writing within 14 days of the delivery date. We will not be liable for any loss or damage if notification is received after 14 days of the delivery date.
To inform us of any problems please write to:
Revital Mail Order, Unit D3, Braintree Industrial Estate, Braintree Road, Ruislip, Middlesex, HA4 0EJ
Fax: +44 (0) 20 8841 4713
Or contact us by email: firstname.lastname@example.org